Privacy Policy

Last updated: October 2025

Marré Pty Ltd t/a ruhn™ (“ruhn”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit our website, make a purchase, or interact with us.

1. Who We Are

Marré Pty Ltd t/a ruhn
Registered in Australia
Bondi Beach, NSW

If you have questions about this policy or your data, contact team@ruhn.co.

2. What We Collect

We collect personal information you provide directly, such as:

• Name, email, shipping and billing address
• Payment and order details
• Communication preferences
• Any details you share when contacting us for support

We also collect certain information automatically, including:

• Device and browser data
• Site activity (through cookies, pixels, and analytics tools)

We do not collect sensitive or biometric data.

3. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Communicate with you about your purchase or account
• Send marketing emails (if you’ve opted in)
• Improve our website, products, and customer experience
• Comply with legal obligations
  

4. Cookies and Tracking

We use cookies to make our site work, understand site traffic, and personalize marketing.
Essential cookies can’t be turned off.
You can manage or opt out of non-essential cookies through our cookie settings or your browser preferences.

5. How We Share Your Information

We only share personal data with trusted partners who help us operate ruhn, including:

• Shopify (store platform and payment processing)
• Klaviyo (email and marketing automation)
• Google Analytics / Meta Pixel (analytics and advertising)
• Australia Post and DHL (shipping)

These providers process data only as needed to deliver their services.
We never sell personal data.

6. Data Storage and Security

Your data may be stored or processed outside Australia (for example, in Shopify’s or Klaviyo’s data centers).
We apply technical and organizational safeguards to protect it from unauthorized access, loss, or misuse.

7. Your Rights

You have the right to:

• Access, correct, or delete your personal data
• Opt out of marketing communications at any time
• Manage or withdraw consent for cookies

To exercise these rights, contact team@ruhn.co.
We’ll respond within a reasonable timeframe and in line with applicable law.

8. Data Retention

We keep personal data only as long as necessary for the purposes above.
If you request deletion of your account or data, we’ll remove it unless retention is required for legal or accounting reasons.

9. Updates

We may update this policy occasionally. The most recent version will always appear here with the latest date shown above.

10. Contact

Marré Pty Ltd t/a ruhn™
Bondi Beach, NSW, Australia
Email: team@ruhn.co